Frequently asked questions

The sim card will be delivered at the given address by the customer. If you wish to change the address you can do so by calling at the company.

You can recharge the sim card yourself from the website or by the app of the company. It can be done using your country specific debit/credit card.

The sim card will only be active once you arrive at your destination. You can not use them before they are activated.

You can exchange a foreign currency in India also, this will be delivered to you in your account, and if you want to change indian currency to foreign currency it will be delivered to you at you door step in cash.

In case you lose your sim card the company has no policy of refunds, and no sim card can be provided outside India.

In case you lose your sim card the company has no policy of refunds, and no sim card can be provided outside India.

The insurance will be covering specific things the list will be delivered to you along with your policy. It also varies from package to package.
Depends upon the type of insurance you choose.

According to the travel time period. The validity will expire at the time of return.

The company can assist you with getting the visa depending upon the type of visa required.